Rental Agreement

Rental Agreement

We love all our costumes and we take them seriously. We are strict with our terms & conditions and actions will be taken if the rental agreement is breached.

By renting our costumes, you agree to be bound by the following terms and conditions:

  • Rental duration includes the day the costume is ready for delivery or in-store pickup and the costume is due to return.
  • Rented costumes must be returned within your selected time frame. Failure to do so will result in a RM20.00 per day surcharge.
  • For customers renting from other states or using delivery service; costumes must be returned/post back to us the next business day right after your event (kindly WhatsApp +6016-5577638 us the tracking number of the parcel).
  • Any changes of booking is subject to a RM20.00 of administration fee.
  • All cancellations of booking must be given notice at least 24 hours before delivery date. All cancellations of booking will be charged to a RM20.00 of cancellation fee.
  • Deposit will be refunded upon return of the costumes or accessories if in good condition.
  • Partymix Sdn Bhd reserves the right to decline a deposit refund if costume is damaged beyond repair.
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